Terms of Service

1. Agreement

By creating an account or using Recon (“the Service”), you agree to these Terms. If you do not agree, do not use the Service. “Recon”, “we”, “us” refers to the operator of reconapp.io.

2. The Service

Recon provides automated monitoring of publicly available competitor information including pricing pages, feature announcements, job listings, and website content. We deliver alerts and summaries via the dashboard and email digest.

3. Your account

• You must be at least 18 years old to use Recon.
• You are responsible for maintaining the security of your account credentials.
• You may not share your account or use it on behalf of others without their consent.
• You must provide accurate information during signup.

4. Acceptable use

You may not use Recon to:

• Monitor websites you do not have permission to scrape (check each site’s robots.txt and terms).
• Circumvent technical measures or overwhelm third-party servers.
• Collect personal data about individuals without lawful basis.
• Resell or sublicense access to the Service.
• Reverse-engineer, decompile, or attempt to extract our source code.
• Use the Service for any illegal purpose.

5. Payment and billing

• Paid plans are billed monthly or annually in advance via Stripe.
• All fees are non-refundable except where required by law.
• If payment fails, we will retry for 7 days then downgrade your account to the free plan.
• Prices may change with 30 days’ notice.

6. Cancellation

You may cancel your subscription at any time from Settings → Billing. Access continues until the end of the billing period. We do not pro-rate partial months.

7. Intellectual property

Recon and all content, features, and functionality are owned by us and protected by copyright and other laws. You retain ownership of data you submit. You grant us a license to process that data to provide the Service.

8. Disclaimer of warranties

The Service is provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of competitor intelligence data. Scraping may miss changes or produce false positives.

9. Limitation of liability

To the maximum extent permitted by law, Recon is not liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account if you violate these Terms, with or without notice. You may delete your account at any time from Settings → Account.

11. Changes

We may update these Terms. We will notify you by email at least 14 days before material changes take effect. Continued use constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13. Contact

Questions: legal@reconapp.io